Opening Address
by YAA Tun Dato' Seri Zaki bin Tun Azmi

Developing A Mediation Unit Within Asean
by Danny Mcfadden, Director, Centre For Effective Dispute Resolution UK

Non-Verbal Communication And Mediation
by Joel Lee, Assoc Prof, Faculty Of Law, National University of Singapore

The Use of Non-Verbal communication In Mediation
by Ronald S Tolentino, Attorney-At-Law/Mediator, Philippine Judicial Academy, Supreme Court Of Philippines (Professorial Lecturer 1)

Perspectives on Court-Annexed Mediation in the Philippines
by Dean Eduardo De Los Angeles, Senior Partner Romulo Mabanta Buenaventura Sayoc & De Los Angeles Law Firm, Philippines

Horses For Courses: Designing The Appropriate Conflict Resolution System
by David Newton, Managing Director, Accord Group, Australia

Lawyers’ Resistance to Mediation: A Scottish Perspective
by Dr Bryan Clark, Law School Programme Leader, University Of Strathclyde, Glasgow, UK

Lawyers’ Resistance To Mediation: Evolution And Adaptation
by Prof Archie Zariski, Assoc Prof, Legal Studies, Athabasca University, Canada

Understanding Why Lawyers Resist Mediation
by Prof Don Peters,Professor Of Law And Director Emeritus, Institute For Dispute Resolution,Levin College Of Law, University Of Florida, USA

2nd Keynote Address: Making Mediation Mainstream
by Michael Leathes, Director, International Mediation Institute

Accreditation Of Mediators And Mediator Training – Developing A Unified Assessment And Accreditation System
by Justice Christine Grice,Consultant, Harkness Henry & Co, New Zealand

Transforming the Landscape of Resolving Franchise Disputes by Mediation
by David Newton, Managing Director, Accord Group, Australia

Transforming the Landscape of Resolving Franchise Disputes by Mediation
by Michele S Riley, Mediator & Arbitrator; Adjunct Faculty, International Center For Cooperation And Conflict Resolution Columbia University, New York

Aiming at Moving Targets: Home Foreclosure Mediation in the United States
by Prof Don Peters, Professor Of Law And Direction Emeritus, Institute For Dispute Resolution, Levin College Of Law, University Of Florida, Usa

Victim-Offender Mediation: A place in the Criminal Justice System?
by Judge Montri Sillapamahabundit, Thai Mediation Centre, Thailand

Mediation Of Personal Injury Litigation- Why It Works
by Campbell Bridge, Senior Counsel, Maurice Byers Chambers, Australia

Sulh In The Malaysian Syariah Courts
by Zainul Rijal Abu Bakar, Advocate & Solicitor, Zainul Rijal Talha & Amir

“Unchartered Waters” New Frontiers In Resolving Personal Injury Claims
by Silva velu, Advocate & solicitor, Silva Velu & Co

Mediating Employment Conflicts: Preserving, Nurturing And Harnessing Human Capital In Organisations
by YA Dato’ Ahmad Rosli Bin Mohd Sham, Chairman, Industrial Court Malaysia

Mediating Employment Conflicts: Preserving, Nurturing And Harnessing Human Capital In Organisations
by Virginia Goldblatt, Director, Dispute Resolution Centre, Massey University, New Zealand

Trial or therapy; rights or interests?
by Joel Lee, Assoc Prof, Faculty Of Law, National University Of Singapore

Promoting Ethical Practice In The Mediation Community
by Joyce Low, District Judge, Primary Dispute Resolution Centre, Subordinate Courts, Singapore

Ethical Dilemmas in Mediation: Do the Ends Justify the Means?
by John West QC, Selborne Chambers, Australia

The Role of Mediation in Restoring Harmony in Relationships
by District Judge Kevin Ng, Family Court, Singapore

Mediation As A Vehicle For, Harmonizing Relationships In Family, Conflicts
by Prof Martha M Peters, Prof Of Legal Education,Elon University School Of Law, USA